Never miss another case to a missed call.

Yes. The AI handles intake (gathering facts), scheduling, and general administrative FAQs only: it never gives legal advice and always identifies itself as an AI assistant. This is consistent with ABA Model Rules on UPL (unauthorized practice of law) and supervision (Rules 5.1/5.3). Your attorney stays in control of every matter.

Our AI receptionist, FirstReply, runs on the same voice stack as Sophie, the assistant that answers our own line at (916) 618-0502. It is built per firm, on your CRM, phone system and AI model, and sold as a project, not a subscription. It tells callers it is an AI assistant. The best way to judge is to call the demo line and hear it handle a realistic injury call yourself.

Yes, on terms you can check. The State Bar of California's 2026 practical guidance on generative AI says a lawyer must not input confidential client information into a generative AI tool "that may present material risks to confidentiality or security, absent informed client consent", and that reasonable efforts require more than reliance on a vendor's general assurances. So before launch you get in writing which providers handle a call (the phone carrier and the speech and AI models), what each one receives and keeps, who at your firm can see call records, and how long they are stored. When call recording is on, the caller hears a recording notice first: one setting controls both, so recording cannot be switched on without the notice. The AI is instructed to answer from your firm's approved knowledge base and to pass legal questions and anything outside it to your team. For the strictest setup, the model runs on a machine in your own office, so case files never reach an outside AI provider: see local AI setup.

It takes a message, flags it for your team immediately, and books a callback. The AI is instructed to refuse out-of-scope questions and escalate to a human. You decide exactly what it handles and what it escalates.

We build and configure your AI receptionist (including the RAG knowledge base, voice persona, and calendar booking) typically within 2 to 4 weeks of onboarding. You review and approve everything before it goes live.

We book straight into your calendar during the call. For CRM, the AI looks up the caller while the phone is ringing: a returning client is greeted by name, and your alert shows their name, company, and a link to their CRM record. A new caller who gives their name gets an "add to CRM?" button, the contact is created only when you tap it, so your CRM never fills up on its own. We'll walk through exactly how this works for your CRM during the free audit.