AI that connects your phone, forms, CRM and calendar.
We build it into the CRM and tools you already use, so your team stops retyping inquiries and chasing follow-ups by hand. One workflow starts at $2,500, with a fixed quote before we begin.
Typically live in 2–4 weeks.
See it before you call
- Call (916) 618-0502 and our AI receptionist picks up. This is what we build.
- Every service has a published price range on our pricing page.
- You get a fixed quote before any work starts. If we miss the brief, we fix it.
- California Certified Small Business, DGS #2055405, verifiable in Cal eProcure.
US-based team in Sacramento, CA, working with businesses across the US.
What we automate
Five capability areas, each a standalone engagement or combined into a full automation stack for your business.
AI Voice Agents
A 24/7 AI receptionist that answers every inbound call, qualifies the caller, books appointments, and follows up via text, without human staff on the phones.
Learn moreAI Customer Support
Answer routine support questions automatically with an AI agent trained on your own documentation, escalating the rest to your team with full context.
Learn moreWorkflow & Document Automation
Extract data from PDFs and forms, trigger multi-step approval chains, and sync records across your tools, all without manual copy-paste between systems.
Learn morePrivate AI over your own documents
Your team gets instant answers from your internal documents, contracts, and SOPs, a private AI assistant that can run on your own server; if it uses an outside model, we tell you which one and what data it sees.
Learn moreSales & Follow-up Automation
Qualify inbound requests, send the follow-up you choose, and route urgent ones to the right person automatically.
Covered in auditWhat it costs
One workflow runs $2,500 to $6,000. Several connected systems run $6,000 to $15,000. After launch, an optional support plan starts at $300 a month. The free audit gives you the exact number before you commit.
See full pricing Get the free auditHow we work
Four phases from discovery to live automation, you own the result, we operate it.
Map the workflow
We start with a free AI audit, a written review by email: your current process as you describe it, the automation worth doing first, and a rough payback estimate.
Prototype
We build a working prototype of the automation within the first two weeks. You test it against real scenarios, give feedback, and approve the behavior before a single live transaction runs through it.
Add quality gates
We integrate human-in-the-loop checkpoints where they matter (escalation paths, confidence thresholds, audit logs), so the AI handles volume and your team handles exceptions.
Deploy & improve
We go live on your own infrastructure, your server, your cloud account, your data. Monthly retainer covers monitoring, prompt tuning, and iteration as your business evolves.
Why businesses choose IG Digital Lab
We are an AI implementation agency, not a SaaS vendor, we build, own the outcome, and run the system for you.
A fixed deliverable and a flat fee
We scope a fixed deliverable (a working automation), and charge a flat setup fee and flat monthly retainer. If we miss the brief, we fix it.
Private AI on your infrastructure
We can deploy on your own cloud account or server. If a system uses an outside AI model, we tell you which one and what data it sees before you sign off.
Live products as proof
We build and run our own AI products, FirstReply (AI receptionist) and RightForms (legal document software), and our founder runs roughly twenty live AI systems in production, so your automation is built by people who operate this daily.
Direct access to the builders
You work directly with the team building your automation, no account managers, no handoffs. Questions get answered same day; changes get shipped same week.
We show you the payback math
Every engagement starts with an audit that quantifies the cost of the current manual process and the expected payback timeline for the automation.
Managed after launch
Automation degrades as your business changes, new products, new workflows, new edge cases. Our monthly retainer keeps the system tuned and improving.
Frequently asked questions
Common questions about AI business automation and what working with us looks like.
What is AI business automation?
AI business automation means replacing manual, repetitive work (answering phones, routing support tickets, processing documents, searching internal knowledge), with AI systems that run 24/7 without human intervention. We design, build, and operate those systems on your own infrastructure so your team can focus on higher-value work.
What business processes can you automate with AI?
We automate inbound phone intake (AI voice agents), customer support and live chat (AI support agents), document review and data extraction (workflow automation), internal knowledge retrieval (private RAG), and request qualification and follow-up. Request a free audit and we will map the highest-ROI automation for your specific workflow.
What does AI business automation cost and what is the ROI?
Engagements start with a fixed-scope implementation fee (one process runs $2,500 to $6,000, connected systems $6,000 to $15,000) and, after launch, a flat monthly support plan, no usage overages. ROI depends on the process automated: a recovered appointment worth $2,000 in a high-ticket vertical can pay back the full setup cost in weeks. We scope every project with a free AI audit and give you a clear payback estimate before you commit.
How long does it take to deploy an AI automation?
Typical timelines are 2-4 weeks for AI voice agents and support bots, and 4-8 weeks for more complex workflow or RAG deployments. We handle the entire build, testing, and integration, you review and approve before anything touches your live business.
Is my business data safe?
We can deploy on your own cloud account or server. If a system uses an outside AI model, we tell you which one and what data it sees before you sign off. For sensitive industries (legal, medical, financial) we can implement additional data-residency and access controls as part of the engagement.
Do you serve businesses outside Sacramento?
Yes. Our office is at 3550 Watt Ave, Suite 408, in Sacramento's Arden-Arcade district, and we deliver all automation projects remotely across California and the rest of the United States. We take projects from San Francisco, Silicon Valley, Los Angeles, San Diego, and beyond. Every project follows the same audit-to-launch process wherever you are, and Sacramento-area clients can also have us on site.
AI automation in California: Sacramento, San Francisco, Oakland, San Jose, Silicon Valley, Los Angeles, San Diego. On-site visits in the Sacramento metro area.
Let's find the work that AI should be doing.
Request the free AI audit, a written review by email. We map your highest-ROI automation, estimate payback, and give you a fixed quote.
Get the free auditNo commitment; the numbers are yours to keep.
Tell us what's slowing you down.
You get a free written review by email within two business days.