California Certified Small Business #2055405

Custom software and AI integration for California public agencies

Updated September 29, 2026 · Answers by Igor Golubev, founder and AI Systems Architect

IG Digital Lab (IGGO, LLC) is a California Certified Small Business (Micro), DGS #2055405, in Sacramento. State agencies can buy from us under the SB/DVBE Option (departments with that authority, two certified small business quotes) or Fair and Reasonable below $20,000; UC campuses under Small Business First; federal buyers by purchase card under the micro-purchase threshold ($15,000; $2,500 for services under the Service Contract Labor Standards).

We build, host and support custom software: staff and client portals, case-management and CRM systems, document automation, databases and data migration, websites and mobile apps, with AI features where they fit the work. For public-agency work, accounts and code repositories are created in the agency's name, so the agency keeps control of the system and its data.

Request a quote Capability statement on request

Vendor data for your file

The same numbers are on our Cal eProcure, PlanetBids, BidNet, OpenGov and Public Purchase profiles, so a search on any of them returns the same firm. Verify each record yourself.

Legal nameIGGO, LLC, doing business as IG Digital Lab

California certificationCertified Small Business (Micro), DGS #2055405

SAM.gov Unique Entity IDJ5DBZNBAGMC5

Cal eProcure bidder IDBID0134822

California Secretary of StateEntity B20250033459

NAICS541511 (primary), 541512, 541519, 518210, 541611

General liability$1,000,000 per occurrence / $2,000,000 aggregate

Office and service area3550 Watt Ave, Suite 408, Sacramento, CA 95821; all 58 California counties

All UNSPSC and NIGP codes

UNSPSC (Cal eProcure, 23 codes): 81111500, 81111503, 81111504, 81111506, 81111507, 81111508, 81111509, 81111510, 81111511, 81111600, 81111700, 81111800, 81111900, 81112000, 81112100, 81112103, 81112105, 81112106, 81112200, 81112201, 81162000, 81162100, 81162200

NIGP (BidNet): 91596, 92000, 92003, 92005, 92007, 92015, 92017, 92027, 92045 · NIGP (OpenGov): 91596, 92005, 92007, 92027, 92045

California state buyers search by UNSPSC codes, usually at level 3 or 4 (DGS Keywords & UNSPSC Guide); federal buyers by NAICS. SBA's size standard for NAICS 541511 is $34 million in average annual receipts (13 CFR 121.201).

How can a public agency buy from us without a formal bid?

Four routes cover most software and website work we do. Local agencies (cities, counties, special districts, school districts) set their own thresholds in their purchasing rules; we are registered on their portals below.

California state agencies

SB/DVBE Option

$5,000.01–$249,999.99

Quotes: At least 2 from California certified small businesses or microbusinesses
Advertising: Optional in the California State Contracts Register
Who can use it: Departments with SB/DVBE Option authority

Send the scope to [email protected]. The second certified quote has to come from another firm.

Source: Gov Code §14838.5; SCM §1405.3 (rev. 05/2025)

California state agencies

Fair and Reasonable

Under $20,000

Quotes: One, with the price documented as fair and reasonable
How the buyer documents it: One of five DGS techniques: price comparison, catalog or market pricing, controlled, historical, cost/benefit
Our prices: Published at igdigi.com/pricing; whether they meet the catalog or market pricing technique is the buyer's determination

A fixed-scope website migration at $6,000 or a database build at $15,000 stays under the limit.

Source: SCM §1510 (rev. 05/2025)

University of California

Small Business First

$10,000–$250,000

Quotes: 1 under $100,000; 2 from $100,000 to $250,000
Certifications accepted: California DGS SB/DVBE, federal SBA
Where we are: Registered on CalUsource, UC's eSourcing and bid site

A campus department can request one quote from us for a website, a lab database or an internal web application under $100,000.

Source: UC Office of the President

Federal buyers

Purchase card, micro-purchase

Up to $15,000

Threshold: $15,000 since October 1, 2025; $2,500 for services under the Service Contract Labor Standards
Quotes: None competing if the price is reasonable (FAR 13.203)
SAM registration: Not required when the card is both the purchase and the payment method (FAR 4.1102(a)(1))

We accept card payment. A one-process build from our $2,500–6,000 band fits under $15,000; services under the Service Contract Labor Standards are capped at $2,500, and agency card policies can be stricter than the FAR.

Source: FAR 2.101; FAR 4.1102

Where will you find us?

Registered as a supplier with the procurement portals agencies in the Sacramento region use. Solicitations reach us at [email protected].

Cal eProcureCertified Firm Search: 2055405 · bidder ID BID0134822
PlanetBidsCity of Sacramento, City of Elk Grove, Sacramento City Unified, SMUD, SacRT, Los Rios Community College District, Sacramento State
Public PurchaseCity of Roseville, City of Folsom, SacSewer (Collection System; Treatment and Resource Recovery), Sacramento Metropolitan Air Quality Management District
BonfireElk Grove Unified School District, Sacramento Public Library
BidNet DirectCalifornia and regional agencies
OpenGov ProcurementCounty of Sacramento, City of Rancho Cordova, City of West Sacramento, Sacramento Housing and Redevelopment Agency, Sacramento Area Council of Governments
CalUsourceUniversity of California
CSUBUYCalifornia State University

What do we build for public agencies?

Software that replaces forms, spreadsheets and email chains inside a department's own process: staff and client portals, case-management and CRM systems, document automation, databases and data migration, websites and mobile apps. We add AI features, such as call answering and conversation summaries, where they fit the workflow.

Scope	Price (published)	Timeline
One process automated end to end	$2,500–6,000	2 to 4 weeks
Connected systems, integrations, roles and reports	$6,000–15,000	4 to 8 weeks
Portal or web application, custom build	From $15,000	8 to 16 weeks
Support after launch	$300–500 a month, month to month	Ongoing
Website care for a public agency, 12 months	$4,800 ($400 a month)	12 months
Registry or request app, version 1	$14,000	4 to 8 weeks
Hourly work for public agencies	$130 development and coordination, $145 architecture	As needed

Timelines count from the day content and access are in hand. Full price list: igdigi.com/pricing.

Work you can check

Case-management platform for Healing Hands Ukraine, a humanitarian nonprofit: one system for several regional centers, five per-center roles, a full audit log and 874 automated tests passing as of September 27, 2026. First 66 days in production: 248 people registered across three centers, 845 attendance check-ins, 6,116 staff actions in the audit log. It runs in the foundation's own cloud account.
Build Rite Construction: moved off WordPress with all 14 DNS records carried over one-to-one and email kept working. Case study.

More projects: our work.

How does a prime contractor count us toward California's 25% small business commitment?

A non-small business earns a 5% preference in a California state bid by committing at least 25% of its net bid price to certified small business subcontractors (Gov Code §14838(b); SCM §1205) and naming each in its Bidder Declaration. Each must perform a commercially useful function. On a $400,000 bid that is $100,000 of subcontracted work. Certified small business and microbusiness bidders keep precedence over a non-small business using this preference (Gov Code §14838(g)), and it isn't used inside an SB/DVBE Option buy.

Item	Who asks	Ours
UEI	Federal primes, subcontracts of $40,000 or more (FAR 52.204-10)	J5DBZNBAGMC5
California certification number	Prime, to count the 25% (SCM §1205)	DGS #2055405 (SB, Micro)
Bidder Declaration data	Prime, per subcontractor	IGGO, LLC dba IG Digital Lab, 3550 Watt Ave, Suite 408, Sacramento, CA 95821, (916) 618-0502
NAICS and UNSPSC	Prime and state buyers; Cal eProcure search	541511 primary; 23 UNSPSC codes
Certificate of insurance	Flow-down from the prime contract	General liability $1M per occurrence / $2M aggregate

The distinct element we perform is software work we already do: web applications and portals, databases and data migration, document automation, integrations and websites. We ask for the work share, the scope we own and our place in client meetings to be written into the teaming agreement. Email [email protected] with the solicitation number and we send the items above.

Will a vendor train AI on agency data, and who reviews the output?

Not without written permission. California's IT General Provisions §22.6 (rev. 02/20/2025) bar contractors from training, tuning or improving generative AI on non-public State data without express written authorization, and federal contracts under OMB M-25-22 bar training public or commercial AI models on non-public agency data absent explicit consent.

Rule	What it says	As of
California IT General Provisions §22.6	No non-public State data in generative AI training without express written authorization	rev. 02/20/2025
CDT SIMM 5305-F, Part 2	Opt out of data collection and model-training features of commercial generative AI	rev. 08/2025
OMB M-25-22 (federal)	Contracts "permanently prohibit" using non-public agency inputs and outputs to further train publicly or commercially available AI, absent explicit agency consent	04/03/2025

How it works with us: accounts are created in the agency's name, so the agency chooses the hosting region. If a system uses an outside AI model, we tell you which one and what data it sees. Our AI receptionist, FirstReply, transfers callers to staff on request and sends staff a transcript and a lead card. Contract terms such as hallucination liability (IT General Provisions §22.3.2), breach-notice hours and encryption standards are answered in the bid, matched to the solicitation.

When do cities, counties and special districts have to meet WCAG 2.1 AA?

An April 2026 Justice Department interim final rule moved the WCAG 2.1 Level AA deadline to April 26, 2027 for state and local governments with 50,000 or more people, and to April 26, 2028 for smaller governments and special districts (ada.gov). The April 24, 2026 date in older guides no longer applies.

Who	Deadline	Rule
State and local governments, 50,000+ people	April 26, 2027	ADA Title II web rule, WCAG 2.1 AA
Governments under 50,000 people	April 26, 2028	Same
Special district governments	April 26, 2028	Same
California state agency websites	Director and CIO certify WCAG 2.0+ AA before July 1, every two years (next: 2027)	Gov Code §11546.7
Contractors	"Your public entity can't contract away its responsibilities under the ADA"; IT contractors agree to resolve accessibility complaints	ada.gov; Gov Code §7405(b)

Every release of igdigi.com runs more than 1,800 automated checks, and the site's regression audit includes axe-core accessibility and color-contrast checks.

Questions procurement officers ask

Answers with the rule, the number and the source.

What does the California small business preference give a bidder?

5%. In a competitive state bid, a certified small business is credited 5% of the lowest non-small-business bid's net price (State Contracting Manual §1204), capped at $50,000 per low-price bid; all preferences combined are capped at 15% of the bid or $100,000, whichever is less.

Case	Numbers
DGS worked example	Non-SB low bid $12,500 × 5% = $625; a certified SB at $13,000 is evaluated at $12,375 and wins
Our worked example	Two responsive bids, no other preferences: non-SB low bid $15,000 gives a $750 credit; a certified SB bid below $15,750 ranks first
High-point awards	5% of the highest-scored non-SB bid's points is added to the SB's score (DGS: 1,600 × 0.05 = 80 points)
Which certifications count	DGS SB and Micro for this preference; DVBE earns a separate incentive
Where it doesn't apply	Inside an SB/DVBE Option buy (SCM §1204)

IG Digital Lab bids as a California Certified Small Business (Micro), DGS #2055405, and lists that number wherever a bid form asks for it. The preference changes only the evaluation, not the price paid: if we are awarded at $15,700 against a $15,000 non-SB bid, the contract is $15,700.

What is the difference between Small Business and Microbusiness certification?

Microbusiness is a designation inside California's Small Business certification, not a separate certificate. DGS marks a certified small business as Micro when its average annual gross receipts over the last three tax years are $6 million or less (OSDS FAQ, rev. 04/24/2026).

Rule	Small Business	Micro
SB/DVBE Option eligibility	Yes	Yes: "SB, including microbusiness" (SCM §1405.3)
5% bid preference	Yes	Yes (SCM §1204)
Precedence over non-SB bidders	Yes	Yes (SCM §1205, Gov Code §14838(g))
UC Small Business First	DGS SB qualifies	Same

IGGO, LLC holds one certificate, DGS #2055405, with the Micro designation, so any California state rule written for certified small businesses applies to us.

What insurance does a vendor need for a California public-agency IT contract?

DGS's sample contract insurance requirements start at commercial general liability of $1,000,000 per occurrence and $2,000,000 aggregate, with the State named as additional insured, plus $1,000,000 auto liability and workers' compensation with $1,000,000 employer's liability. Cyber and professional liability are added contract by contract.

Coverage (DGS sample)	Typical minimum
Commercial general liability	$1,000,000 per occurrence / $2,000,000 aggregate; State as additional insured
Automobile liability	$1,000,000, including hired and non-owned vehicles
Workers' compensation / employer's liability	Statutory / $1,000,000, waiver of subrogation
Cyber, professional (E&O)	When the contract calls for it; UC scales cyber from $1M to $10M+ by data type
Proof	Actual endorsements; "a statement on the certificate of endorsements is not acceptable in lieu of the actual endorsement"

IG Digital Lab carries commercial general liability of $1,000,000 per occurrence and $2,000,000 aggregate with The Hartford, current term through August 8, 2027; those limits match the general liability line of the DGS sample, and each contract's full insurance list is checked against its own terms. A certificate of insurance is available on request.

How much do California cities and counties pay for website and small software work?

In the City of Sacramento's open contract register (2022–2025), website contracts ran from $4,500 a year for maintenance to $150,000 for one development order. Covered California budgeted $750,000 a year, with a $1.5 million ceiling, for its 2025 website RFP.

Agency · work · vendor type	Amount	Date · contract no.
City of Sacramento · website maintenance · individual contractor	$4,500 per year	12/2024, renewed 12/2025 · 2024-1482
City · river parkway website and SharePoint · engineering firm	$9,000	07/2025 · PRC003706
County · cloud-based database · software vendor	$7,000 (+ $28,208 data access)	11/2024 · WA00046415
County · third-party software integration · software vendor	$19,800 × 2 line items ($39,600)	11/2024–11/2026 · WA00046394
City · contract database · software vendor	$15,000, then $22,860	03/2024, 03/2025 · 2024-0251
City · website and development services · web developer	5 amendments of $25,000–$150,000	2022–2025 · 2022-0356-01 to -06

Our published bands: $2,500–6,000 for one process, $6,000–15,000 for connected systems, from $15,000 for custom builds; support $300–500 a month. Worked example: the City's $4,500-a-year maintenance contract equals $375 a month, inside our support band. Amounts above are register values (task-order or not-to-exceed), not invoices paid; the County register is public too.

What happens to our code, accounts and data when the contract ends?

You keep control: for public-agency work we create cloud, domain and code-repository accounts in the agency's name from day one, so ending the contract means removing our access, not migrating a system. Data then follows your records schedule; Sacramento County, for example, requires secure erasure of AI data and backups at decommissioning.

Exit rule	Source
AI data, including backups, securely erased at decommissioning unless it's an official record	County of Sacramento AI Policy
Unless the contract says otherwise, prompts and generated data are Work Product; the State keeps Government Purpose Rights	CDT SIMM 5305-F, Part 2
Federal contracts must address data portability and vendor lock-in	OMB M-25-22
Record retention can outlive the vendor: Covered California planned 10 years of access to chatbot data	Covered California RFP 2017-09, Q7

The Healing Hands Ukraine case-management platform runs in the foundation's own cloud account. Support is month to month; you can leave with your documentation, access and backups. Rights in code we write are set in the contract; see our general answer on code ownership.

Can an agency pilot or test the system before signing?

Usually yes, with the data agreement first: the Ed Tech JPA told districts a pilot is allowed but a data privacy agreement is still required; UC Davis Health requires a sandbox before production; Santa Clara Superior Court asked for 100 temporary logins for 30 days after the demo.

We deliver in two-week parts with a test version from the first one, so the agency reviews working software before the full build. Two things can be tested today without a contract: call (916) 618-0502 to hear FirstReply, our AI receptionist, and open RightForms demo scenarios, which run on fictional people. For a pilot on agency data, the data agreement comes first.

Is the vendor local, and do you work on site in Sacramento?

Yes. Our office is at 3550 Watt Ave, Suite 408, Sacramento, CA 95821, and we meet on site across the Sacramento region; software work itself is done remotely. That fits what local buyers ask for: Covered California wanted "occasional in-person meetings in Sacramento," and Cosumnes CSD preferred on-site fieldwork.

From Suite 408 we cover Sacramento, Carmichael, Citrus Heights, Rancho Cordova, Arden-Arcade, Roseville, Folsom, Elk Grove and Davis in person. Kickoffs, workshops and acceptance sessions can be held at your site; build and support run remotely. Hours: Monday to Friday, 9 AM to 7 PM.

What references do agencies require, and what can you provide?

It varies by solicitation: CARB's 2026 IT RFQ asks for three references from different organizations within five years; Cupertino's AI-chatbot RFP asked for 3–5 public-sector references; the Ed Tech JPA accepted references for related products; California DOJ awards no points for a reference it can't validate.

Public, checkable work includes the case-management platform for Healing Hands Ukraine, a humanitarian nonprofit (one system for several regional centers, five per-center roles, a full audit log, 874 automated tests passing as of September 27, 2026), and Build Rite Construction's move off WordPress. Reference contacts are provided in the bid with each client's consent.

RFQs, RFIs, sources-sought responses, capability statement requests

Email [email protected] or call (916) 618-0502. We reply the same business day.

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3550 Watt Ave, Suite 408, Sacramento, CA 95821 · Monday to Friday, 9 AM to 7 PM

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